Testimonianze | Marenauta

M

Manuel

Wundervoller Urlaub

Wir eine Familie 4 Personen habe einen tollen Bootstrip gemacht. Der Skipper war ein echter Profi und kannte sich rund um Sardinien und Korsika bestens aus. Das Boot war zwar schon 4 Jahre alt und hatte hier und da Gebrauchsspuren, dennoch war es sehr sauber und war Ideal für unsere Bedürfnisse. Das einzige was uns gefehlt hat war eine gepolsterte Lagerfläche... Darauf werden wir beim nächsten Boot achten.

Maggio 2023, Olbia con un Fountaine Pajot Fountaine Pajot Lucia 40

Karl

Funky- Betina-Zirje-Brac-Korcula-Susac-Vis-Kaprije-Kornat

Das ganze Equipment in in top Zustand. Neues Seekarten und Sicherheitspaket. Keine Mängel am Boot außer dem alten Fernglas. Super Look-out noch komplett am Freitag. Marina klein aber fein und sehr hilfsbereit. Ein Reisedampfer mit allem was mir wicht war. Gute Motorisierung, Bugstrahl, Rollgroß usw. Das Parken geht Privat mit 25€/Woche und der Ort Murter ladet zum verweilen ein.

Maggio 2023, Murter con un Bavaria 39 Cruiser

C

Christian

Segeln mit einem Kat

Insgesamt ein sehr gutes Boot und riesengroß. Die Übergabe und Übernahme problemlos und sehr zuvorkommend. Auch als wir früher ankamen wurde extra der Taucher für uns geholt. Der einzige Punkt war die Beschädigung der Motorabdeckung, die 500€ kostete, wobei ein neuer Motor 1.400€ kostet - hier stimmt die Relation nicht, aber wir haben diese beschädigt und glücklicherweise eine Versicherung, die diesen Schaden abdeckt. Insgesamt ein sehr positives ERlebnis

Maggio 2023, Lavrio con un Lagoon 42

La Società di Charter ha risposto a questa recensione 12.06.2023

Dear Christian,

Thank you for taking a good care of Alberta! We are extremely happy you had a positive experience renting one of our boats. We will be more than happy to have you back! As for the outboard damage, I understand it felt like a high cost, but unfortunately outboard spare parts are quite expensive. We are happy your insurance paid you back for this!

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

A

Arturo

Navegación Ciclades

Estuvimos dos semanas navegando por las islas griegas de Las Ciclades. El catamarán en general bien. Bien de velas y motor. Tuvimos un problema importante en el barco. Las escotillas no eran estancas. Un día navegando al salpicar las olas se mojaron los dos camarotes de barlovento. Esa noche tuvimos que dormir en un hotel. Los responsables de la base se desentendieron del problema que debía ser conocido por ellos.

Maggio 2023, Paros con un Lagoon 400 S2 - 4 + 2 cab.

A

Andrej

Dobro

Lahko bi prej izdajali polovilo, potrebno bilo čakati do 16.00 ure.

Maggio 2023, Trogir con un Elan Elan Impression 50 - 5 + 1 cab.

I

Ian

Old tired boat

This yacht was tired exhibiting too many years of charter It wasn’t clean ….Bimini and spray hood filthy warps cheap and old, Jib old and baggy, anchor too light for size of boat making it difficult to get dug in Autohelm unreliable No instruction manuals (gps bow thrusters autohelm etc)on board Insufficient towels Mandraki is a harbour not a marina and as such has no on land showers or lavatories I get the impression that this charter company is operating on the lowest possible cost I’ve chartered many boats in many countries and I’m sorry to say that without doubt this was the worst

Maggio 2023, Rhodes con un Bavaria Cruiser 41 - 3 cab.

La Società di Charter ha risposto a questa recensione 12.06.2023

Thank you for sharing your feedback regarding your recent charter with us. We appreciate your perspective and take your comments seriously. We would like to address some of the points you raised:

The boat's age: The boat is in line with the age stated in the rental contract, and we ensure it is well-maintained. However, we understand that personal expectations may vary.

Cleanliness and condition: We undestand that the cleanliness of the Bimini and spray hood did not meet your expectations. We strive to maintain our vessels to a high standard, and we will address any areas that require attention.

Equipment and manuals: We provide thorough check-in procedures to explain the equipment on board. While we do not have physical manuals of some equipment, we offer 24/7 support for any questions or assistance you may need during your charter.

Facilities at Mandraki: We apologize if there was any confusion regarding the availability of showers and lavatories.. There are facilities behind the main office of Marina Mandraki.

We value your feedback, and it will help us improve our services. We hope that despite the challenges you faced, you were able to enjoy your sailing experience to some extent.

Thank you for choosing our charter company, we appreciate your effort to sail and we will be very happy to see you again on one of our next charters.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

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