Testimonianze | Marenauta

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Andrej

Dobro

Lahko bi prej izdajali polovilo, potrebno bilo čakati do 16.00 ure.

Maggio 2023, Trogir con un Elan Elan Impression 50 - 5 + 1 cab.

Ian

Old tired boat

This yacht was tired exhibiting too many years of charter It wasn’t clean ….Bimini and spray hood filthy warps cheap and old, Jib old and baggy, anchor too light for size of boat making it difficult to get dug in Autohelm unreliable No instruction manuals (gps bow thrusters autohelm etc)on board Insufficient towels Mandraki is a harbour not a marina and as such has no on land showers or lavatories I get the impression that this charter company is operating on the lowest possible cost I’ve chartered many boats in many countries and I’m sorry to say that without doubt this was the worst

Maggio 2023, Rhodes con un Bavaria Cruiser 41 - 3 cab.

La Società di Charter ha risposto a questa recensione 12.06.2023

Thank you for sharing your feedback regarding your recent charter with us. We appreciate your perspective and take your comments seriously. We would like to address some of the points you raised:

The boat's age: The boat is in line with the age stated in the rental contract, and we ensure it is well-maintained. However, we understand that personal expectations may vary.

Cleanliness and condition: We undestand that the cleanliness of the Bimini and spray hood did not meet your expectations. We strive to maintain our vessels to a high standard, and we will address any areas that require attention.

Equipment and manuals: We provide thorough check-in procedures to explain the equipment on board. While we do not have physical manuals of some equipment, we offer 24/7 support for any questions or assistance you may need during your charter.

Facilities at Mandraki: We apologize if there was any confusion regarding the availability of showers and lavatories.. There are facilities behind the main office of Marina Mandraki.

We value your feedback, and it will help us improve our services. We hope that despite the challenges you faced, you were able to enjoy your sailing experience to some extent.

Thank you for choosing our charter company, we appreciate your effort to sail and we will be very happy to see you again on one of our next charters.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

Luis

1 week in greek islands

Nice boat, lovely host, great hospitality. We miss the time saling rather than engine that we requested from the begining, otherwise it was very good.

Maggio 2023, Mykonos con un Dufour Yachts Dufour 48 Catamaran

Zdenko

Odmor 2023 sa Marenautom

Vrhunski odmor u organizaciji Marenaute. Čista petica!

Maggio 2023, Punat, Croazia con un Sun Odyssey 419

Petar

Bavaria 34, Adria yachting

Sve super po planu, charter kompanija susretljiva i vrlo profesionalna!

Maggio 2023, Split con un Bavaria Cruiser 34

Axel

Sailing Seychelles

Very good experience. Good service. However, lack of winds

Aprile 2023, Praslin, Seychelles con un Bavaria Cruiser 46 - 4 cab.

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