Najem Jeanneau Sun Odyssey 469 - Lefkada

Zapri

Opis

Leto 2014

Motor 53.1 mhp Yanmar 39.6 kW

Kabine 4

Ugrez 1.85 m

Ležišč 10 (8+2)

Dolžina 14.3 m

Osebe 10

Tip glavnega jadra Klasično

Kopalnice 4

Rezervoar za vodo 635 l

Oprema

Avtopilot

Generator

Inverter

Wi-Fi in internet

Električni wc

Klima

Bow thruster

Solarni paneli

Razsoljevalnik

Pokaži vso opremo

Deck
Deck Compass
Emergency Tiller
Bucket
Gangway
Foot Pump For Dinghy
Cockpit Shower Water Supply
Wind Instruments
15m Mooring Lines 20 mm (3)
Anchor with 50m rope & chain
Anchor Windlass
Floating Mooring Line 20m
Plastic Funnel (1)
Windex
Gas Bottle and Spare
Water Hose 20m
Boat Hook (1)
Stanchions and pullpits
Oars standard for dinghy
Manual Winch
Swimming Ladder
Spare set of oars for Dinghy (1)
Special Handle for Diesel Fuel Tank
Steering Wheel
Izvenkrmni motor
Jerrycan Diesel 20 litre (1)
Winch Handle (2)
Horse Shoe Buoy with floating light
Speed Log
Deck light - 1 flood light (1)
Instrument Covers
Water Hose Connection (2)
Jerrycan Gasoline 5 litre (1)
Oprema za snorkanje: Flippers and mask 1 set
Emergency Bilge Pump
Flag Halyards
Life Raft
Blazine v kokpitu
Electric cable shore connection

Safety
Safety Harness (4)
Life Jackets / 10 pcs Adult & 2 infancts/children
Fire Extinguishers
Spare Dry Cell Batteries
Wire Cutter
Emergency Navigational lights
Flares
Electric Bilge Pump / Floor Bilge
Radar Reflector
Fog Horn
First Aid Kit
Axe
Black Ball and Triangle

Engine Spare Parts and Tools
Paraflu-coolant for Engine
Antirust Spray WD-40/Toolbox
Main Engine Oil Filter
Main Engine Alternator Drive Belt
Main Engine Rubber Impeller
Spare Litter Engine Oil
Spare Gear Oil - Quick Silver Gear Lub
Main Engine Fuel Filter (2nd Filter)

Navigation
Divider
Hand Bearing Compass
Nautical Charts 7 pcs Imray
Parallel Ruler
Search Light
Torch
Binoculars

Equipment
Fenders (8)
Globular Fender (1)
Solarni paneli: Solar panel
Bow thruster
Pomožni čoln: Dinghy Nautica 2.5
Pomožni čoln: Dinghy engine: YAMAHA 2.3

Linen
Bed Linen 1 set for each bed
Towels 2 pcs big and 2 pcs small for each cabin
Blankets Pillow Cases 1 pc for each
Pillow Cases 2 pcs for each bed
Pillows 2 pcs for each bed

Galley
Gas Stove
Hladilnik: Electric Fridge
Fully equipped galley (Crockery/Cutlery/Utensils)
Aparat za kavo
Kettle

Inner Lockers
Portable Hand Pump
Sail Repair Kit
Bosun's Chair
Dinghy Repair Kit

Navigation & electronics
VHF with DSC/GMDSS: Raymarine
Avtopilot: Autopilot: Raymarine
Echosounder: Raymarine

Entertainment
Radio: Radio / CD-USB Player
Wi-Fi in internet: Wi-Fi Internet router

Sails
Sprayhood
Bimini

Extras
Inverter: Inverter 12-220 V for constant 220 V

Razpoložljivost

Dodatne storitve

Dodatne storitve, ki se plačajo neposredno v marini ob vkrcanju.

Charter package 3-5 cabin (includes welcome kit, end cleaning, bed linen & towels - one set/person/week, extra gas bottle, dinghy, outboard engine, 10GB WiFi, water and electricity at home-base)	Obvezno	250€
Varščina (kavcija): za plačilo ob prijavi (check in-u) s kreditno kartico ali z gotovino	Vračljivo	2500€
Skipper per day & vat (own cabin + meals provided by client) ( Must be selected also Security Deposit waiver&Social Security charges for skippered charters)	Neobvezno	190€ na dan
Safety Harnesses	Neobvezno	5€ po osebi
Backgammon and chess	Neobvezno	10€ na teden
Fishing equipment	Neobvezno	70€ na teden
Sailing Jacket	Neobvezno	30€ po osebi

Pokaži vse dodatne storitve

Waterproof Rain Coats	Neobvezno	5€
Inflatable life jackets	Neobvezno	15€ po osebi
Gennaker/ Additional dep. 1000	Neobvezno	400€ na teden
Early embarkation (by 14:00)	Neobvezno	250€
Transfer - Marina Lefkas - Aktio Airport - 9 - 16 pax- one way	Neobvezno	140€
SUP	Neobvezno	140€ na teden
Security Deposit Insurance for skippered charters & Social Security Charges of Skipper	Neobvezno	600€
Inflatable Ring for Infants	Neobvezno	10€ na teden
Speargun	Neobvezno	50€ na teden
Automatic life jackets per person	Neobvezno	30€ na teden po osebi
Drone with camera	Neobvezno	180€ na teden
Foldable bicycle	Neobvezno	140€ na teden
Underwater scooter	Neobvezno	180€ na teden
Scuba diving equipment	Neobvezno	250€ na teden
Handheld VHF	Neobvezno	60€ na teden
Pet life jacket	Neobvezno	10€ na teden
Extra bedlinen/towel set per person	Neobvezno	10€ po osebi
Pet on board	Neobvezno	200€
Sailing Gloves	Neobvezno	10€
Waterproof Mobile Case	Neobvezno	5€ po osebi
Extra blankets	Neobvezno	10€ na teden po osebi
Underwater camera	Neobvezno	40€ na teden
Water Tube	Neobvezno	50€ na teden
Snorkelling equipment	Neobvezno	10€ na teden
Hover board	Neobvezno	80€ na teden
Security Deposit Insurance- non refundable waiver for bareboat charters (Terms & Conditions Apply - 10% of nominal safety deposit is retained and is refundable in case of no damage)	Neobvezno	350€
Additional Gas Bottle	Neobvezno	10€
Railing net (Safety net) + kid's life jackets	Neobvezno	150€
Late Check-In: Late access to the yacht after 20:00 & Sunday	Neobvezno	100€
Transfer - Marina Lefkas - Aktio Airport - 5- 8 pax- one way	Neobvezno	80€
Gas BBQ (including gas and railing mounting)	Neobvezno	120€ na teden
Yacht Provisioning	Neobvezno	40€
Unlimited Wi-Fi	Neobvezno	50€
Transfer - Athens airport - Lavrio - 5 -8 pax - one way	Neobvezno	150€
Transfer - Athens airport - Lavrio - 9 -16 pax - one way	Neobvezno	190€
Transfer - Marina Lefkas - Aktio Airport - up to 4 pax- one way	Neobvezno	45€
One way Athens Airport (ATH) - Lavrio port _ Taxi	Neobvezno	60€

Zavaruj svoje potovanje

Uživaj v miru dopust z zavarovanjem Pantaenius GmbH.

Bond Insurance Varščina je zavarovana za primer izgube ali poškodbe najetega plovila več podrobnosti. Morda ni na voljo za vse države.	Neobvezno	od 71.43€ ¹
Trip Cancellation Cost Insurance Odpoved rezervacije je pokrita za primer nenadne bolezni, poškodbe kapitana ali enega od članov posadke več podrobnosti. Morda ni na voljo za vse države.	Neobvezno	od 159.66€ ¹
¹ Cena brez DDV. Cena z DDV bo izračunana glede na državo stalnega prebivališča.

Ocene ladjarja (4)

Fabio

Nice boat, good assistance from charter company

Very good price quality ratio, boat little bit old but very good price.

Julij 2024, Laurium, Grčija s plovilom Beneteau Oceanis 54

Vincent

Schöner Törn zwisschen Lavrion und Stros

Obwoht der Gibsea 43 schon etwas älter ist (2004), sind ihre Segeleigenschaften immer noch hervorragend: beim Überquerung von Kea nach Kythnos und weiter nach Syros schaffte sie mehr als 8 knoten, trotz Wellen bis 3,5 m. Mit 2 Badezimmer/WC ist sie für 6 Leute (die sich gut verstehen) ausreichend. Das 4e Doppelzimmer kann dann prina als Bagageraum funktionieren. Alles im allen: schöne Ferien!!!

Junij 2023, Laurium, Grčija s plovilom Dufour Yachts Gib Sea 43

Charter družba je odgovorila na tvoje mnenje 21.06.2023

Thank you very much for taking the time to leave a comment for your experience with our S/Y Ariadne. We are so happy that we exceeded your expectations as that is what always aim to do. We’re grateful for customers like you.

Looking forward to welcome you again aboard one of our yachts Mr Vincent.

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

Stefano

Lefkada e Itaca

Era la prima volta che noleggiavamo una barca a vela con 3 bambini e grazie a Marenauta è stato tutto perfetto.La barca aveva qualche anno ma è tenuta benissimo grazie ai ragazzi che lavorano in Marina Lefkada sempre attenti e disponibili.

Avgust 2022, Lefkas s plovilom Jeanneau Sun Odyssey 42 i Performance

Charter družba je odgovorila na tvoje mnenje 17.04.2023

Dear Client, thank you very much for sharing your experience with us. We really appreciate that you took the time out to leave us a review. We are glad you felt that everything was according to your expectations. We’ll be happy to see you again soon!

Warm Regards

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

1 2

Kje se nahaja plovilo?

Vreme v Lefkada

Avgust è il mese più caldo in Lefkada s povprečno temperaturo 24°C (75°F) in najhladnejši mesec je Januar a 9°C (48°F). Mesec, ko je morje najtopleje, je Avgust ko je temperatura morja 26°C (46°F).

Povprečne letne temperature v Lefkada

Sledeči graf prikazuje najvišje in najnižje povprečne temperature za vsak mesec v letu. Ravno tako kaže povprečno temperaturo površine morja.

Jan
Feb
Mar
Apr
Maj
Jun
Jul
Avg
Sept
Okt
Nov
Dec

30°C
27°C
24°C
21°C
18°C
15°C
12°C
9°C
6°C
3°C

Najvišja C°

Najnižja C°

Morje C°

Izberi datum odhoda

	Check in (prijava) Check out (odjava)
	Vnesi datum odhoda za iskanje cene


	Potrjena razpoložljivost Razpoložljivost in cena tega plovila so bili ažurirani. Možna je takojšnja rezervacija.

Druga plovila, ki bi te utegnila zanimati

Bavaria Cruiser 46 - 4 Cab. - Lefkada

4 kabine | 9 ležišč | leto 2015

od 1526€ na teden

Bavaria C45 - 4 Cab. - Lefkada

4 kabine | 10 ležišč | leto 2019

od 2047€ na teden

Dufour Yachts Dufour 460 Grand Large - Lefkada

4 kabine | 10 ležišč | leto 2020

od 1765€ na teden

Beneteau Sunsail 52.4 - Lefkada

4 kabine | 10 ležišč | leto 2020

od 1565€ na teden

Dufour Yachts Dufour 430 - Lefkada

4 kabine | 10 ležišč | leto 2021

od 1343€ na teden

Jeanneau Sun Odyssey 440 - Lefkada

4 kabine | 8 ležišč | leto 2019

od 1424€ na teden

Jeanneau 53 - Lefkada

4 kabine | 10 ležišč | leto 2011

od 2896€ na teden

Beneteau Oceanis 40.1 - Lefkada

4 kabine | 8 ležišč | leto 2021

od 1539€ na teden

Jeanneau Sun Odyssey 449 - Lefkada

4 kabine | 10 ležišč | leto 2017

od 1714€ na teden

Bavaria Cruiser 45 - Lefkada

4 kabine | 9 ležišč | leto 2011

od 1413€ na teden

Jeanneau Sun Odyssey 449 - Lefkada

4 kabine | 9 ležišč | leto 2017

od 1512€ na teden

Bavaria Cruiser 46 /4cab - Lefkada

4 kabine | 9 ležišč | leto 2022

od 2790€ na teden

Bavaria C45 (5 Cbs) - Lefkada

5 kabine | 12 ležišč | leto 2022

od 1584€ na teden

Jeanneau Sun Odyssey 449 - Lefkada

4 kabine | 10 ležišč | leto Economy (<2018)

od 1129€ na teden

Beneteau Oceanis 46.1 - Lefkada

5 kabine | 10 ležišč | leto 2020

od 1631€ na teden

Beneteau Oceanis 46.1 - Lefkada

5 kabine | 10 ležišč | leto 2020

od 2528€ na teden

Dufour Yachts Dufour 460 - Lefkada

4 kabine | 8 ležišč | leto 2017

od 1884€ na teden

Beneteau Oceanis 40.1 - Lefkada

4 kabine | 8 ležišč | leto Super premier (2023–)

od 1189€ na teden

Bavaria Cruiser 45 - 4 Cab. - Lefkada

4 kabine | 8 ležišč | leto 2013

od 1407€ na teden

Bavaria Cruiser 50 - Lefkada

5 kabine | 10 ležišč | leto 2014 (Refit: 2020)

od 1867€ na teden

Beneteau Oceanis 46.1 - Lefkada

5 kabine | 10 ležišč | leto Comfort (2018–2021)

od 1327€ na teden

Bavaria Cruiser 46 - 4 Cab. - Lefkada

4 kabine | 10 ležišč | leto 2015

od 1502€ na teden

Beneteau Oceanis 40.1 - Lefkada

4 kabine | 10 ležišč | leto 2021

od 1222€ na teden

Beneteau Oceanis 51.1 - Lefkada

5 kabine | 10 ležišč | leto 2021

od 2863€ na teden

Beneteau Oceanis 48 - 5 Cab. - Lefkada

5 kabine | 10 ležišč | leto Economy (<2018)

od 1885€ na teden

Dufour Yachts Dufour 530 - Lefkada

5 kabine | 12 ležišč | leto 2021

od 3444€ na teden

Beneteau Oceanis 40.1 - Lefkada

4 kabine | 10 ležišč | leto 2022

od 1382€ na teden

Jeanneau Sun Odyssey 469 - Lefkada

Opis

Pozicija Lefkada, Grčija

Leto 2014

Kabine 4

Ležišč 10 (8+2)

Osebe 10

Tip glavnega jadra Klasično

Kopalnice 4

Dolžina 14.3 m

Rezervoar za vodo 635 l

Motor 53.1 mhp Yanmar 39.6 kW

Ugrez 1.85 m

Oprema

Avtopilot

Generator

Inverter

Wi-Fi in internet

Električni wc

Klima

Bow thruster

Solarni paneli

Razsoljevalnik

Pokaži vso opremo

Razpoložljivost

Izberi datum odhoda

	Check in (prijava) Check out (odjava)
	Vnesi datum odhoda za iskanje cene


	Potrjena razpoložljivost Razpoložljivost in cena tega plovila so bili ažurirani. Možna je takojšnja rezervacija.

Dodatne storitve

Charter package 3-5 cabin (includes welcome kit, end cleaning, bed linen & towels - one set/person/week, extra gas bottle, dinghy, outboard engine, 10GB WiFi, water and electricity at home-base) Obvezno	250€
Varščina (kavcija) Vračljivo : za plačilo ob prijavi (check in-u) s kreditno kartico ali z gotovino	2500€
Skipper per day & vat (own cabin + meals provided by client) ( Must be selected also Security Deposit waiver&Social Security charges for skippered charters) Neobvezno na dan	190€
Safety Harnesses Neobvezno po osebi	5€
Backgammon and chess Neobvezno na teden	10€
Fishing equipment Neobvezno na teden	70€
Sailing Jacket Neobvezno po osebi	30€

Pokaži vse dodatne storitve

Waterproof Rain Coats Neobvezno	5€
Inflatable life jackets Neobvezno po osebi	15€
Gennaker/ Additional dep. 1000 Neobvezno na teden	400€
Early embarkation (by 14:00) Neobvezno	250€
Transfer - Marina Lefkas - Aktio Airport - 9 - 16 pax- one way Neobvezno	140€
SUP Neobvezno na teden	140€
Security Deposit Insurance for skippered charters & Social Security Charges of Skipper Neobvezno	600€
Inflatable Ring for Infants Neobvezno na teden	10€
Speargun Neobvezno na teden	50€
Automatic life jackets per person Neobvezno na teden po osebi	30€
Drone with camera Neobvezno na teden	180€
Foldable bicycle Neobvezno na teden	140€
Underwater scooter Neobvezno na teden	180€
Scuba diving equipment Neobvezno na teden	250€
Handheld VHF Neobvezno na teden	60€
Pet life jacket Neobvezno na teden	10€
Extra bedlinen/towel set per person Neobvezno po osebi	10€
Pet on board Neobvezno	200€
Sailing Gloves Neobvezno	10€
Waterproof Mobile Case Neobvezno po osebi	5€
Extra blankets Neobvezno na teden po osebi	10€
Underwater camera Neobvezno na teden	40€
Water Tube Neobvezno na teden	50€
Snorkelling equipment Neobvezno na teden	10€
Hover board Neobvezno na teden	80€
Security Deposit Insurance- non refundable waiver for bareboat charters (Terms & Conditions Apply - 10% of nominal safety deposit is retained and is refundable in case of no damage) Neobvezno	350€
Additional Gas Bottle Neobvezno	10€
Railing net (Safety net) + kid's life jackets Neobvezno	150€
Late Check-In: Late access to the yacht after 20:00 & Sunday Neobvezno	100€
Transfer - Marina Lefkas - Aktio Airport - 5- 8 pax- one way Neobvezno	80€
Gas BBQ (including gas and railing mounting) Neobvezno na teden	120€
Yacht Provisioning Neobvezno	40€
Unlimited Wi-Fi Neobvezno	50€
Transfer - Athens airport - Lavrio - 5 -8 pax - one way Neobvezno	150€
Transfer - Athens airport - Lavrio - 9 -16 pax - one way Neobvezno	190€
Transfer - Marina Lefkas - Aktio Airport - up to 4 pax- one way Neobvezno	45€
One way Athens Airport (ATH) - Lavrio port _ Taxi Neobvezno	60€

Zavaruj svoje potovanje

Bond Insurance Varščina je zavarovana za primer izgube ali poškodbe najetega plovila več podrobnosti. Morda ni na voljo za vse države. (Neobvezno)	od 71.43€ ¹
Trip Cancellation Cost Insurance Odpoved rezervacije je pokrita za primer nenadne bolezni, poškodbe kapitana ali enega od članov posadke več podrobnosti. Morda ni na voljo za vse države. (Neobvezno)	od 159.66€ ¹
¹ Cena brez DDV. Cena z DDV bo izračunana glede na državo stalnega prebivališča.

Ocene ladjarja

Sprejem
Postopek prijave/odjave
Pomoč med plovbo
3 oseb priporoča tega ladjarja

Fabio

Nice boat, good assistance from charter company

Very good price quality ratio, boat little bit old but very good price.

Julij 2024, Laurium, Grčija s plovilom Beneteau Oceanis 54

Vincent

Schöner Törn zwisschen Lavrion und Stros

Junij 2023, Laurium, Grčija s plovilom Dufour Yachts Gib Sea 43

Charter družba je odgovorila na tvoje mnenje 21.06.2023

Looking forward to welcome you again aboard one of our yachts Mr Vincent.

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

Stefano

Lefkada e Itaca

Avgust 2022, Lefkas s plovilom Jeanneau Sun Odyssey 42 i Performance

Charter družba je odgovorila na tvoje mnenje 17.04.2023

Warm Regards

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

Massimo

Veleggiare tra le isole greche

La barca ci è piaciuta per le sue prestazioni, comoda e sicura, quello che assolutamente non ci aspettavamo era una scarsa manutenzione e pulizia, le pompe dei wc che perdevano, un impanto elettrico con molto problemi, il motore del tender che ha dato problemi da subito e ci ha costretto a un paio di soste in porto per risolvere e poi e stato sostituito. Quando abbiamo avuto bisogno di dare le mani di terzaroli alla randa, il circuito si bloccava e non funzionava, era montato male e addirittura sulla seconda mano avevano invertito il giro sulle pulegge. Anche l'elica di prua quando usciva poi non rientrava e quando serviva ha funzionato per circa dieci secondi e poi si e ammutolito. Inoltre la bombola del gas di scorta era vuota e siamo dovuti andare a cercarla con qualche difficoltà nel reperirla. Di tutto questo il proprietario della società di charter non si è nemmeno scusato quasi negando i problemi anzi sembrava che li avessimo causati noi...

Junij 2022, Lefkas s plovilom Jeanneau Sun Odyssey 42 i Performance

Charter družba je odgovorila na tvoje mnenje 20.09.2022

Thank you for giving us the opportunity to reply to the below received as a feedback from your client Mr Massimo on Jeanneau Sun Odyssey 42 i Performance from 25/06/2022 to 09/07/2022 in Lefkas.

First of all , we are sorry reading the below comments / feedback for the service provided , even though there are clear arguments for almost everything mentioned in the below , for which we would like to share them with you.

First to be mentioned is the 2/5 rating for the inventory of the yacht. We are attaching you the full inventory list with photos for every item onboard S/Y Waterproof that is presented to the client during check in for confirming the good condition of everything onboard as well as to facilitate him to identify everything onboard with the assistance of course of the responsible check in person.

We believe that there are currently very few chartering companies in Greece offering so many details for the inventory with photo-proof of every item onboard and receiving a 2/5 rating for our inventory is beyond any expectation. As Marenauta is a partner for us with repeated cooperation, kindly request to check the attached and inform us if the inventory itself or the overall mentality of our company to have a photo record for everything onboard and the inventory itself, deserves a 2/5 rating for the inventory or not. We want always to provide to our partners all necessary information for a fair cooperation.

For the low rating of cleaning 2/5 , this is of course the most challenging to be answered as it is more difficult to give straight evidence for the quality of the cleaning. However , we attach you the “Yacht Cleaning – Check List Protocol -Lefkas and Lavrio Base signed” which the standard check list/protocol which is signed by our cleaning team supervisor confirming the final outcome after cleaning.

In any case , we submit you the cleaning check list /protocol for your information as well as we sent you also the virtual tour of the yacht which shows the condition of the yacht always on departure. ( all bed linen / towels , blankets etc are in all beds irrespectively of the number of passengers, well mopped and sanitized as per attached certificate). The virtual tour of the yacht , showing its condition on departure of the charters is the below: https://www.myholidays.gr/en/waterproof.

If the client was not satisfied by the quality of cleaning , they could ask to be cleaned again but never raised such a request on check in.

For the assistance in navigation, that Mr Massimo gave us a 2/5 rating , we are really struggling to understand what they needed more. The yacht is equipped with 10 printed charters covering the whole area of Greece in details , Greek water pilot , navigation instruments as well as a brand new 9” Garmin plotter with touch screen function with WIFI extension to be connected on Internet. If your “Assistance in navigation” concerns other aspects of the chartering which were not in line with expectations , please let us know. In the meantime, we are attaching you the printscreen “assistance in navigation” -extract from inventory list - showing proof for all the above mentioned.

In respect to the tender outboard engine, indeed Mr Massimo called the base manager (Mr Kostas) for the problem he experienced with the outboard . Base manager , explained him that the outboard should be kept always vertically when transferring the engine from storage position to the dinghy if not the fuel switch is cut off , otherwise its carburettor becomes full of oil and fuel and is not easy to start the engine and needs a lot of attempts to restart it. This is the normal procedure of handling all outboard engines, not only the one of S/Y Waterproof and was demonstrated and explained in check in. Despite the fact that there was not any problem with the outboard engine as it was always restarting after eliminating the excess fuel from engine’s carburettor after cranking several times the engine , a brand new engine was sent to the charterer in order to satisfy them without charging them.

For the mentioned problem of bow thruster, indeed when the fuse is tripped after extensive use , it is not possible to operate the bow thruster. The same is for the windlass, and any other power consuming equipment which all have the thermal fuse installed to protect them from abnormal use or low voltage if the charterer has not ensured that adequate battery charging / voltage exists in order to use the high power consuming equipment. This is by no means a fault of the yacht or result of poor maintenance. If the charterer by mistake or improper handling energizes the thermal fuse which has the purpose to protect the electrical equipment , the only action needed is to reset the fuse and be careful next time with the operation / handling of the bow thruster not exceeding the nominal parameters.

For the mentioned empty spare gas bottle , if this is the case and was created inconvenience to the charterer by a forgotten gas bottle, we are sorry for this if our people forgot to renew the one of the 2 gas bottles, but still needs to be answered why was not mentioned by the charterer during check in , in order to accept the yacht.

For the toilet pumps leaking it is the first time we have this information and during check out also was not any such an observation. Needless to say that the yacht is chartered since beginning of the summer non-stop and there was never such a problem mentioned or observed during check out . Same applies also for the comments of the sailing ropes arrangement. Chartering yachts are not customized as per charterer’s wish. ( especially without a special request) There is the standard arrangement as set by yacht’s manufacturer and we follow this set up which is the most anticipated by all other charterers.

Last , but not least , the charterer never called the owner of the charter company ( even though there is a direct tel number in “BASE info which was sent by email on 23/12/2021 to Marenauta and handed over to charterer also. The “Base info & FAQ’s” specifically mentions as “ Emergency telephone number (if client has a problem during charter): Mr Theodoros : +30 xxxxxxxx”. Did ever charterer called the owner of the company ( that is Mr Theodoros and not the base manager ) in case they had problem during charter as the informative document was specifying exactly ?

Of course, our intention is not to argue with charterer / your client. But basis on our repeated and good cooperation with your agency and multiple charters, we believe it is apparent that charterer Mr Massimo, did not understood fully neither the instructions of operating the onboard equipment during check in, not checked properly the yacht at his satisfaction while in base, nor he read all the necessary information for the charter. (Including mentioning in time (!) to the owner of the company as the relevant document specifies, any issue he may considered to be a problem during their charter)

Instead of this, 3 months later we receive a bad review for which of course we are really sorry of reading it but we believe we gave adequate information and arguments to prove that we are a serious company taking into very serious consideration any feedback from our clients and deeply apologize when our clients are not satisfied with our service, even though for this specific case we believe is apparent after all this arguments we gave you what was really the cause of this feedback.

Attached , all relevant arguments / proof for the mentioned above.

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

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