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Zeljko

Memorable sailing

We had luck to book brand new Ocenais 34.1 "Ka Nani". Boat was excellent, weather was excellent and the whole experience with charter agency and marina Frapa was very good.

Settembre 2022, Rogoznica con un Beneteau Oceanis 34.1

Toni

Odlična jedrilica za obiteljski cruise

Proveli smo 6 dana jedrilici Oceanis 35.1 sa polaskom iz ACI Marine Split, obilazeći otoke Brač i Hvar. Jedrilica je ispunila naša očekivanja za obiteljski cruise (5ero člana obitelj) jer je dosta komforna a pogotovo kokpit i papuča za ulazak u more. Od jedara smo koristili samo roll Genovu i sve je bilo ok.

Luglio 2022, Spalato, Croazia con un Beneteau Oceanis 35.1

La Società di Charter ha risposto a questa recensione 20.09.2022

Thank you J great J we are glad the client enjoyed their time on one of our boats.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

Robert

Nur zu Empfehlen

Die Ankunft in der Marina war sehr gut durchplant und das Boot im einem Super zustand!!!

Luglio 2022, Nikiti, Grecia con un Dufour Yachts Dufour 56 Exclusive - 4 + 1 cab.

Sebastian

Betrügerische Nachzahlungs-Forderung von YACHTCHARTER

Wir wurde Opfer von betrügerischen Nachzahlungs-Forderung seitens Yachtcharter. Nach dem der Check-Out am Freitag ohne Beanstandungen abgeschlossen hatten und wir bereits OK bekommen haben das alles in Ordnung sei (inklusive OK vom Taucher) mussten wir beim Verlassen des Bootes am Samstag eine Nachzahlung leisten (von der Kaution abgezogen ohne Möglichkeit des Einspruches) Aufgrund von dubiosen Anschuldigungen betreffend Schäden an der Schiffsschrauben, welche beim Check Out am Freitag nicht vorhanden waren. Yachtcharter ist unseriös und für uns auf der Black-List.

Agosto 2022, Vodice, Croazia con un Beneteau Oceanis 46.1 - 4 cab.

La Società di Charter ha risposto a questa recensione 19.09.2022

We are very sorry that the client is unsatisfied with our service and that he thinks that we made the payment without him being aware of the situation.
Since the client has already sent a complaint through you, to which we responded on August 18, 2022. year, we think it is not out of place to repeat the chronology of this case:
At the check out, the diver inspects the underwater part of the vessel. On the vessel Saturn, a rope was observed wrapped around the propeller. A diver was taking pictures of a coiled line and had to remove the line. The rope was very deeply tangled in the shaft so that the diver had to remove the propeller, untangled the rope and put the propeller back. He charged us for that service since we don't have our own diver, but we use him from the service, since in the ACI marina Vodice it is not allowed otherwise. We charged the client the amount = HRK 975, which is what the diver charged us. The client was warned at check out about this problem, but he denied it despite the photos that he did not want to look at at all.
We also sent photos in our first reply.
The base acted completely correctly and we consider the guest's dissatisfaction unjustified.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

Aude

Great trip on a great boat

Although difficult weather conditions, we had an amazing time thanks to the well managed organisation of the trip in advance with Marenauta, the quality of the boat, and the great assistance of the charter company

Agosto 2022, Portisco con un Dufour Yachts Dufour 460 Grand Large

Urban

Odlično

Ogromno doživeli in videli

Agosto 2022, Sukosan con un Jeanneau Merry Fisher 1095 FLY

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