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Simon

Schönes Schiff aber nicht gut gepflegt/gereinigt

Gut ausgestattetes Schiff, welches zu spät übergeben wurde, weil der Anker getauscht wurde. Das Schiff wurde deshalb auch nicht gründlich gereinigt. Zudem gab es während des Turn Probleme mit dem neuen Anker, da die Sicherung nicht richtig für den Anker ausgelegt wurde.

Settembre 2024, Athens con un Dufour 460 Grand Large

La Società di Charter ha risposto a questa recensione 18.10.2024

The client mistreated his brand new windlass trying to pull his anchor from the sea bottom and blew a fuse.

Please find the official communication in text messages between him and our technical team, attached in pdf format.

We tried to be polite to him and we did not point to his mistreating the equipment, because we did not want him to feel bad.

Anybody who knows the basic functioning of a windlass will understand.

We disclose this information as a response to his inaccurate report.

He complained about the cleanliness of the fridge during check-in, which was immediately taken care of. We asked him if there was anything else and he expressed his satisfaction with everything else.

Additionally, the client tore the bimini, but we did not charge him, since the repair cost was only 100 Euro.

We regret that he is treating us in the way he is treating us. It seems that you cannot always win, despite your efforts.

Thank you for a chance to respond.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

Raimonds

Great trip

Everything was great. We just did not find comfortable marinas for every night in the Egadi archipelago for a catamaran. We stood more on an anchor or a buoy.

Settembre 2024, Marsala con un Fountaine Pajot Lucia 40

Tim

Sehr gutes Preis-Leistungs-Verhältnis

Die Segelyacht war gut ausgestattet, hier und da hat man ihr das Alter angemerkt, aber das war mir vorher bewusst und habe ich für den sehr guten Preis gerne in Kauf genommen. Preveza Sailing war sehr freundlich, gut erreichbar und konnte bei Anfragen oder Problemen schnell weiterhelfen.

Settembre 2024, Preveza, Grecia con un Jeanneau Sun Odyssey 35

Marko

Marex 310

Odličan brod i u vrlo dobrom stanju. Nije bio spreman za preuzimanje za dogovoreno vrijeme, ali sve ostalo je bilo u redu.

Luglio 2024, Sukosan, Croazia con un Marex 310 Sun Cruiser

Christian

Törn 24

Tolle unkomplizierte Abwicklung. Sehr gute Unterstützung (Parkplatz, etc) 20 Jahre altes Boot vor einem Jahr generalüberholt. Sehr guter technischer Zustand. Gerne wieder!!!

Settembre 2024, Trogir, Croazia con un Sun Odyssey 49

Rudolf

Rudolf Wiesinger

Alle Mitarbeiter am Stützpunkt waren sehr freundlich und hilfsbereit.

Settembre 2024, Medolino, Croazia con un Hanse Yachts Hanse 460

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