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Opcionalno
od 71.43€ ¹
Trip Cancellation Cost Insurance
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više detalja.
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Opcionalno
od 159.66€ ¹
¹ Cijena s PDV-om. Cijena s PDV-om izračunat će se prema zemlji prebivališta.
Recenzije plovila (1)
Kenneth
Nice weather, the boat not so much.
Cleaning of the boat was not done sufficient. Very dirty, both in- and outside. But the worst thing was the sails. At check out we didn't pull the sails out due to strong winds. After departure we pulled the sails out and noticed that there was a rip in the genua. Also the main sail didn't fully roll out, due to a rip in that also. It got stuck at the upper spreader. Since this was on Saturday (weekend) I didn't report it to the Charter Company. I reported it on Tuesday. When we got back to the base both the boat owner and base manager, Jovana, was very unpleasant. Neither of them were sorry for us but both were very sure that we need to pay for the sails (repairs). That because I reported it too late. In the end I paid for the repairs, even if the damaged was already there when we got the boat. At least we had nice weather, and a nice crew.
Charter kompanija je dala odgovor na ovu recenziju
08.10.2024
Our point of view is assumed in the response of the client. The damage on the sails were indeed reported on the fourth day of their cruise (Tuesday, while the charter commenced on Saturday). We had informed the charterer that since we could not open the sails in the port (due to the strong winds), they should report any issues as soon as they opened the sails. It is inaccurate that they did not contacted us on Saturday, because it was weekend, since we are available for support any day and time. During check-out, when we asked the charterer why he informed us with delay, they claimed to us that they did not open the mainsail because of strong wind, they only opened the genoa. Obviously, there is a discrepancy regarding their claims in their review below.
Regarding the cleanness of the yacht, the charterer did not report anything during check-in, neither during check-out of the yacht. We take the matter of cleanness seriously and we give a lot of effort to deliver the yacht clean and tidy to our clients. In case there are details that our personnel missed and they are noticed by the check-in team or the charterers, the staff immediately returns to the yacht to finalize cleaning. 2 weeks after the charter, how can we accept comments about the cleaning? Nevertheless, we will communicate the charterer’s comments with our team, as we always wish to improve the state of our yachts and our services.
Regarding the comment that our Team was unpleasant. We cannot accept this either. We maintain our professionalism during check-in and out, offering advice about the yacht and the destinations. During check-out, there is definitely stress to complete the checks within the tight timeline (as there are less than 3 hours available, from return of the yachts to the dusk, for checking the yachts).
We informed the charterer that he had ripped the sails and then he started arguing with us, claiming that this was the condition that yachts were delivered to them. I think it was then that we were assumed to be unpleasant. I must clarify that it is impossible to deliver damaged sails to our charterers, for the following reasons:
Yachts are investigated upon their return to the port. Checking the sails is one of the most important tasks of the check-out. The specific yacht had returned from previous charter exactly a day before the new charter (under discussion) started.
In case we identify a damage on any sail, we must immediately repair it, or it could damage the conditions of the whole new charter. We are sailors, we know that people charter the yachts in order to enjoy sailing, so a damaged sail could ruin the whole next charter. It is impossible to accept it.
Even if we assume that we ignored (e.g. we didn’t see) a damage in one of the sails, how could we have missed to ignore damages in both sails? This is not possible; we run a base of 5 yachts in Lavrion, if we missed o obvious damages, we would never have made it to October. I am afraid that the damages on sails took place during the specific charter, despite the opposite arguments of our client.
I am sorry about the negative feelings after their holidays, but since they caused those damages, they had to pay for their repair.
I remain at your disposal for any further information.
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
Recenzija vlasnika plovila (6)
Kenneth
Nice weather, the boat not so much.
Cleaning of the boat was not done sufficient. Very dirty, both in- and outside. But the worst thing was the sails. At check out we didn't pull the sails out due to strong winds. After departure we pulled the sails out and noticed that there was a rip in the genua. Also the main sail didn't fully roll out, due to a rip in that also. It got stuck at the upper spreader. Since this was on Saturday (weekend) I didn't report it to the Charter Company. I reported it on Tuesday. When we got back to the base both the boat owner and base manager, Jovana, was very unpleasant. Neither of them were sorry for us but both were very sure that we need to pay for the sails (repairs). That because I reported it too late. In the end I paid for the repairs, even if the damaged was already there when we got the boat. At least we had nice weather, and a nice crew.
Charter kompanija je dala odgovor na ovu recenziju
08.10.2024
Our point of view is assumed in the response of the client. The damage on the sails were indeed reported on the fourth day of their cruise (Tuesday, while the charter commenced on Saturday). We had informed the charterer that since we could not open the sails in the port (due to the strong winds), they should report any issues as soon as they opened the sails. It is inaccurate that they did not contacted us on Saturday, because it was weekend, since we are available for support any day and time. During check-out, when we asked the charterer why he informed us with delay, they claimed to us that they did not open the mainsail because of strong wind, they only opened the genoa. Obviously, there is a discrepancy regarding their claims in their review below.
Regarding the cleanness of the yacht, the charterer did not report anything during check-in, neither during check-out of the yacht. We take the matter of cleanness seriously and we give a lot of effort to deliver the yacht clean and tidy to our clients. In case there are details that our personnel missed and they are noticed by the check-in team or the charterers, the staff immediately returns to the yacht to finalize cleaning. 2 weeks after the charter, how can we accept comments about the cleaning? Nevertheless, we will communicate the charterer’s comments with our team, as we always wish to improve the state of our yachts and our services.
Regarding the comment that our Team was unpleasant. We cannot accept this either. We maintain our professionalism during check-in and out, offering advice about the yacht and the destinations. During check-out, there is definitely stress to complete the checks within the tight timeline (as there are less than 3 hours available, from return of the yachts to the dusk, for checking the yachts).
We informed the charterer that he had ripped the sails and then he started arguing with us, claiming that this was the condition that yachts were delivered to them. I think it was then that we were assumed to be unpleasant. I must clarify that it is impossible to deliver damaged sails to our charterers, for the following reasons:
Yachts are investigated upon their return to the port. Checking the sails is one of the most important tasks of the check-out. The specific yacht had returned from previous charter exactly a day before the new charter (under discussion) started.
In case we identify a damage on any sail, we must immediately repair it, or it could damage the conditions of the whole new charter. We are sailors, we know that people charter the yachts in order to enjoy sailing, so a damaged sail could ruin the whole next charter. It is impossible to accept it.
Even if we assume that we ignored (e.g. we didn’t see) a damage in one of the sails, how could we have missed to ignore damages in both sails? This is not possible; we run a base of 5 yachts in Lavrion, if we missed o obvious damages, we would never have made it to October. I am afraid that the damages on sails took place during the specific charter, despite the opposite arguments of our client.
I am sorry about the negative feelings after their holidays, but since they caused those damages, they had to pay for their repair.
I remain at your disposal for any further information.
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
G
Gerd
Awesome sailing destination
During the two weeks we did 386 NM in the Cyclades. Visited the best places .. Athens - Kithnos -Serifos - Milos - Santorini - Ios - Naxos - Paros - Syros. more details of the turn you can find her: https://mysailing.at/cruises/2023-cyclades.
Charterfirma "Sail in Greek Waters" - Hände weg !!!
Auslöser war ein vertraglich geregeltes „Auslaufverbot“ ab 6 Bft. durch welches ich (vertraglich geregelt und verpflichtet) nicht in der Lage war, das (nicht für Starkwind ausgestattete) Charterboot zeitgerecht im Hafen von Lavrion an der Charterbasis zurück zu geben.
Schon bei der Übernahme des sehr mangelhaften Bootes wurde ich äußerst unfreundlich von der Inhaberin der Charterfirma, die gleichzeitig auch Eignerin des Bootes ist, in Empfang genommen.
Der etwas „raue“ Ton zwischen der Charterfirma SAIL IN GREEK WATERS und mir begann schon am 2. Tag (von insgesamt 3 Wochen), als ich gleichzeitig mit mehreren technischen Problemen konfrontiert war.
Probleme, die mir unmöglich waren, sie im Ausgangshafen, an einer Mooringleine festgemacht, abends bei Dunkelheit überhaupt erkennen zu können.
Stichwort Ankerwinsch, schwacher Energiehaushalt, mangelhafte Verkabelung, fehlerhafte Sicherung, oxidierte Ankerwisch-Fernbedienung, nicht gesicherte Ankerkette usw.
Nach Kontaktaufnahme wurde mir telefonisch erklärt, dass ich wohl keine Erfahrung mit dem Umgang auf einem Segelboot hätte.
„Der Motor muss unbedingt täglich mindestens 4 Stunden laufen, sonst gibt es nicht genug Strom an Bord“ (trotz ausgeschaltetem Kühlschrank und trotz 2 Solarpanelen) 😳😳😳
Freundlich geblieben schaffte ich den Kontakt zu einem Elektriker, auf dessen Fertigstellung ich im Hafen von Serifos 3 Tage warten durfte…
Ok. Erledigt. Positiv und fröhlich weitergesegelt.
Dank MEDICANE APOLLO wurde das Wetter immer unberechenbarer.
In Folegandros kontaktierte ich die Charterfirma SAIL IN GREEK WATERS am 21.10. schriftlich mit der Bitte, das Boot weiter südlich, als der Ausgangspunkt Lavrion, auf ihrem Stürzpunkt Paros zeitgerecht am 29.10.. zu übergeben.
Auch anfallende Mehrkosten zu tragen hatte ich angeboten.
Dies wurde, warum auch immer schriftlich abgelehnt. Obwohl diese Charterfirma von/bis Paros dauerhaft Verchartern auf ihrer Website anbietet.
Es wurde mir mitgeteilt, dass es in der Verantwortung des Skippers liegt, das Boot unbedingt am 29.10. in Lavrion zu retournieren.
Das Boot war schon zu diesem Zeitpunkt nach meiner Charterperiode nicht verbucht (und war es auch eine Woche danach noch immer nicht)
Zahlreiche andere Segler haben dies anstandslos mit anderen Charterfirmen so gemacht. Auch wurden Skipper aus Athen entsandt, um die Boote, später wenn sich die Wetterlage stabilisiert hat wieder zurück nach Lavrion bzw. Athen in den Norden zu holen
So war ich gezwungen, solange der Wind unter 6 Bft. blieb meinen Weg nach Norden weiter zu segeln.
Bis ich am Sonntag, 24.10. durch den Starkwind aus Nord im Hafen von Loutra/Kythnos nur 27 Seemeilen vom Ziel entfernt sozusagen gefangen war.
Wetterbericht stündlich gecheckt. Es wurden 6-7-8 Bft. mit Boen über 40 Knt. vorhergesagt… und so kam es dann 5 Tage lang. Über die Wellenhöhe reden wir gar nicht…
Ich versuchte eine Lösung zu finden.
Eine Möglichkeit, um weder mich und meine Crew, noch das Boot in irgend einer Weise unnütz (und vertraglich VOLL VERANTWORTLICH) vor Gefahr und Schaden zu bewahren.
Mehrere Segelboote flüchteten in den kleinen Hafen von Loutra/Kythnos mit teilweise zerfetzten Segeln und sogar ein Mastbruch war zu beklagen.
Also habe ich den sicheren Hafen knapp 1 Woche lang nicht verlassen (dürfen… und wollen)
Auch in Kythnos wurden andere Charterboote von anderen Charterfirmen KOSTENLOS einfach zurückgelassen, die Crew erreichte Lavrion mit der Fähre und die Boote wurden in den nächsten Tagen von einheimischen Skippern rücküberstellt, so wurde mir von den Seglern berichtet.
Auch meine Kontaktaufnahme zu Marenauta, welche eine Urgenz und Bitte um Kulanz von SAIL IN GREEK WATERS mir als Kunden gegenüber versuchte, blieb erfolglos.
€ 350,— bezahlte ich zusätzlich zu € 3.400,— Chartergebühr für 3 Tage Verlängerung, die ich zur Rückkehr bei ruhiger See brauchte.
Unsere Rückflugtickets sind verfallen.
Insgesamt sind mir durch das Verhalten der Charterfirma "SAIL IN GREEK WATERS" und deren fehlender Kundenorientierung mehr als € 1.100,-- an zusätzlichen Kosten entstanden.
Der Stützpunktleiter der benachbarten Charterfirma in Lavrion warnte mich "von Seemann zu Seemann" beim CheckOut genau aufzupassen. Denn laut Aussagen mehrerer Segler vor mir, wurde und wird von der Charterfirma "Sail in Greek Waters" ständig versucht, alte bereits mehrmals einforderte und auch bezahlte Schäden am Boot immer und immer wieder dem aktuellen Kunden in Rechnung zu stellen, um die Kaution einbehalten zu können...
"Marenauta" TOP - Charterfirma "Sail in Greek Waters" FLOP
Listopada 2021, Lavrio sa Bavaria 40 Cruiser
Charter kompanija je dala odgovor na ovu recenziju
16.11.2021
We appreciate your review, which we translated by Google, as we do not speak German. We hope we have understood your review efficiently, so we respond to the best of our understanding:
1.Regarding the technical issues in Serifos island, once you reported them, we immediately called the local electrician, who fixed all issues, and you expressed your appreciation for our prompt response. We have kept all the messages, with you and the electrician, confirming that damages were fixed the next day of your report. Hence, you stayed in Serifos for three days because of your decision, not at all of our alleged delay to fix any technical issues.
2.We never claimed that any technical issues were caused due to your lack of experience. But, the guideline of battery constructors is that indeed, the batteries should be charged at minimum 4 hours a day in order to preserve voltage. It is strange that you are surprised by this, since you have informed us that you have your own sailing yacht at home and you also have extensive sailing experience. Please note also that although the yacht is equipped with solar panels, these do not support effectively in cloudy days, like the ones that you were sailing.
3. Regarding your request for yacht re-delivery in Paros island, indeed you suggested the re-delivery the yacht in Paros island, some 65-70 miles away from the agreed re-delivery port of Lavrion. Unfortunately, we could not satisfy your request, because the re-delivery of a yacht requires not only the staff for the transfer, but also an organized base on the island (i.e. on Paros island). As the base on Paros did not operate at the end of the season, we could not offer this service. Please note that we had never promised to deliver to you any services in Paros island, so, I believe that it is not fair to blame us for not being able to satisfy your request.
4. As you correctly describe in your review, nearly one week before the end of your trip you decided to go to Kythnos island; then the winds increased, and you could not safely sail away from that island. However, please note that the forecast, at the day of your trip (Sunday, 24 October), predicted very strong winds for the whole of the following week. Hence, you knew, when you were sailing to Kythnos, that most probably that choice of yours would create problems in the following days. There were alternative options, such as sailing to the Saronic Gulf, where the winds are considerably calmer than the Cyclades islands. There were not many more miles for that destination, nor harder sailing conditions. People who sail regularly in Greece choose to sail toward the Saronic in order to avoid the rough weather conditions in the Cyclades, caused by the strong northern winds. However, you chose to sail to Kythnos island, despite the heavy forecast. As a consequence of your decision, you requested to stay on the yacht in Kythnos island for 3 more days.
Your request has been to stay in our yacht for those 3 days for free. We are sorry, but we cannot offer our yachts for free.
According to the terms of the contract, each day in excess of the initial agreement is charged at 150% of the agreed fee. We charged only 80% of the agreed fee, as a gesture of good will. But we must make clear that for any yacht charter the corresponding fee must be paid. Seriously, have you ever stayed in a hotel without paying for fee?It is hard to understand your request on this matter.
5. Finally, we cannot accept the "hear-say" stories that you allegedly heard in the port from other sailors, about fictional charges made by our company. We are sorry, but it seems that you try to blame us with unsubstantiated arguments, in order to enhance your accusations, due to the charge of 350 EUR, after keeping the yacht for 3 more days. This is quite disappointing for a so-called sailor.
The lesson learnt to us by our experience with you, is that definitely we must inform our clients more persistently of upcoming weather difficulties. Once the weather conditions deteriorate, it becomes really hard to navigate the sailing yachts so the best advice is to avoid the Cyclades islands when strong, north winds prevail. People find it hard to sail under these conditions and then the disappointment comes. I am sorry that this happened in your case but we would expect a more fair response from your end.
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
Kolovoza je najtopliji mjesec u Lavrio sa prosječnom temperaturom od 29°C (84°F) i najhladniji mjesec je Siječnja a 10°C (50°F). Mjesec u kojem je more najtoplije je Kolovoza kada je temperatura mora 25°C (45°F).
Prosječna godišnja temperatura u Lavrio
Na sljedećem grafikonu su prikazane maksimalne i minimalne prosječne temperature za svaki mjesec u godini. Vidljiva je također i prosječna temperatura površine mora.
Sij
Velj
Ožu
Tra
Svi
Lip
Srp
Kol
Ruj
Lis
Stu
Pro
30°C
27°C
24°C
21°C
18°C
15°C
12°C
9°C
6°C
3°C
Maksimalna C°
Minimalna C°
More C°
Unesi datum polaska
Check-in
Check-out
Unesi datum polaska da bi saznao cijenu
Raspoloživost je potvrđena
Raspoloživost i cijena ovog broda su ažurirani. Moguće je odmah potvrditi rezervaciju.
Puno ljudi je zainteresirano za ovaj brod.
4 osoba razmišlja o najmu ovog plovila.
Raspoloživost je potvrđena
Raspoloživost i cijena ovog broda su ažurirani. Moguće je odmah potvrditi rezervaciju.
Puno ljudi je zainteresirano za ovaj brod.
4 osoba razmišlja o najmu ovog plovila.
Dodatne usluge
Bed linen and towels
Obavezno
--
Service pack
Obavezno
250€
Outboard engine
Obavezno
--
Depozit
Povratni
: plaćanje na check-inu kreditnom karticom ili gotovinom
3000€
Skipper + food
Opcionalno
tjedno
1500€
Deck hand + meals
Opcionalno
dnevno
120€
Kayak
Opcionalno
tjedno
120€
Prikaži sve dodatne usluge
Hostess + meals
Opcionalno
dnevno
180€
Athens airport -Lavrio transfer (9-12 persons)
Opcionalno
150€
Athens airport - Lavrio transfer (4-8 persons)
Opcionalno
120€
Safety net
Opcionalno
250€
BBQ (with cooking-gas)
Opcionalno
tjedno
60€
Stand Up Paddle
Opcionalno
tjedno
120€
Early Check in, access to the yacht by 14:00
Opcionalno
150€
Wi Fi router (40 GB)
Opcionalno
tjedno
60€
Osiguraj svoj odmor
Bond Insurance
Depozit je osiguran u slučaju gubitka ili oštećenja rezerviranog plovila
više detalja.
Nije dostupno za sve zemlje prebivališta.
(Opcionalno)
od 71.43€ ¹
Trip Cancellation Cost Insurance
Poništenje rezervacije je pokriveno u slučaju nenadane bolesti, ozljede kapetana ili jednog od članova posade
više detalja.
Nije dostupno za sve zemlje prebivališta.
(Opcionalno)
od 159.66€ ¹
¹ Cijena s PDV-om. Cijena s PDV-om izračunat će se prema zemlji prebivališta.
Recenzije o vlasniku plovila
Hospitality of the charter
Check-in/out procedure
Assistance in navigation
4 osobe su preporučile ovog vlasnika
Kenneth
Nice weather, the boat not so much.
Cleaning of the boat was not done sufficient. Very dirty, both in- and outside. But the worst thing was the sails. At check out we didn't pull the sails out due to strong winds. After departure we pulled the sails out and noticed that there was a rip in the genua. Also the main sail didn't fully roll out, due to a rip in that also. It got stuck at the upper spreader. Since this was on Saturday (weekend) I didn't report it to the Charter Company. I reported it on Tuesday. When we got back to the base both the boat owner and base manager, Jovana, was very unpleasant. Neither of them were sorry for us but both were very sure that we need to pay for the sails (repairs). That because I reported it too late. In the end I paid for the repairs, even if the damaged was already there when we got the boat. At least we had nice weather, and a nice crew.
Charter kompanija je dala odgovor na ovu recenziju
08.10.2024
Our point of view is assumed in the response of the client. The damage on the sails were indeed reported on the fourth day of their cruise (Tuesday, while the charter commenced on Saturday). We had informed the charterer that since we could not open the sails in the port (due to the strong winds), they should report any issues as soon as they opened the sails. It is inaccurate that they did not contacted us on Saturday, because it was weekend, since we are available for support any day and time. During check-out, when we asked the charterer why he informed us with delay, they claimed to us that they did not open the mainsail because of strong wind, they only opened the genoa. Obviously, there is a discrepancy regarding their claims in their review below.
Regarding the cleanness of the yacht, the charterer did not report anything during check-in, neither during check-out of the yacht. We take the matter of cleanness seriously and we give a lot of effort to deliver the yacht clean and tidy to our clients. In case there are details that our personnel missed and they are noticed by the check-in team or the charterers, the staff immediately returns to the yacht to finalize cleaning. 2 weeks after the charter, how can we accept comments about the cleaning? Nevertheless, we will communicate the charterer’s comments with our team, as we always wish to improve the state of our yachts and our services.
Regarding the comment that our Team was unpleasant. We cannot accept this either. We maintain our professionalism during check-in and out, offering advice about the yacht and the destinations. During check-out, there is definitely stress to complete the checks within the tight timeline (as there are less than 3 hours available, from return of the yachts to the dusk, for checking the yachts).
We informed the charterer that he had ripped the sails and then he started arguing with us, claiming that this was the condition that yachts were delivered to them. I think it was then that we were assumed to be unpleasant. I must clarify that it is impossible to deliver damaged sails to our charterers, for the following reasons:
Yachts are investigated upon their return to the port. Checking the sails is one of the most important tasks of the check-out. The specific yacht had returned from previous charter exactly a day before the new charter (under discussion) started.
In case we identify a damage on any sail, we must immediately repair it, or it could damage the conditions of the whole new charter. We are sailors, we know that people charter the yachts in order to enjoy sailing, so a damaged sail could ruin the whole next charter. It is impossible to accept it.
Even if we assume that we ignored (e.g. we didn’t see) a damage in one of the sails, how could we have missed to ignore damages in both sails? This is not possible; we run a base of 5 yachts in Lavrion, if we missed o obvious damages, we would never have made it to October. I am afraid that the damages on sails took place during the specific charter, despite the opposite arguments of our client.
I am sorry about the negative feelings after their holidays, but since they caused those damages, they had to pay for their repair.
I remain at your disposal for any further information.
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
G
Gerd
Awesome sailing destination
During the two weeks we did 386 NM in the Cyclades. Visited the best places .. Athens - Kithnos -Serifos - Milos - Santorini - Ios - Naxos - Paros - Syros. more details of the turn you can find her: https://mysailing.at/cruises/2023-cyclades.
Charterfirma "Sail in Greek Waters" - Hände weg !!!
Auslöser war ein vertraglich geregeltes „Auslaufverbot“ ab 6 Bft. durch welches ich (vertraglich geregelt und verpflichtet) nicht in der Lage war, das (nicht für Starkwind ausgestattete) Charterboot zeitgerecht im Hafen von Lavrion an der Charterbasis zurück zu geben.
Schon bei der Übernahme des sehr mangelhaften Bootes wurde ich äußerst unfreundlich von der Inhaberin der Charterfirma, die gleichzeitig auch Eignerin des Bootes ist, in Empfang genommen.
Der etwas „raue“ Ton zwischen der Charterfirma SAIL IN GREEK WATERS und mir begann schon am 2. Tag (von insgesamt 3 Wochen), als ich gleichzeitig mit mehreren technischen Problemen konfrontiert war.
Probleme, die mir unmöglich waren, sie im Ausgangshafen, an einer Mooringleine festgemacht, abends bei Dunkelheit überhaupt erkennen zu können.
Stichwort Ankerwinsch, schwacher Energiehaushalt, mangelhafte Verkabelung, fehlerhafte Sicherung, oxidierte Ankerwisch-Fernbedienung, nicht gesicherte Ankerkette usw.
Nach Kontaktaufnahme wurde mir telefonisch erklärt, dass ich wohl keine Erfahrung mit dem Umgang auf einem Segelboot hätte.
„Der Motor muss unbedingt täglich mindestens 4 Stunden laufen, sonst gibt es nicht genug Strom an Bord“ (trotz ausgeschaltetem Kühlschrank und trotz 2 Solarpanelen) 😳😳😳
Freundlich geblieben schaffte ich den Kontakt zu einem Elektriker, auf dessen Fertigstellung ich im Hafen von Serifos 3 Tage warten durfte…
Ok. Erledigt. Positiv und fröhlich weitergesegelt.
Dank MEDICANE APOLLO wurde das Wetter immer unberechenbarer.
In Folegandros kontaktierte ich die Charterfirma SAIL IN GREEK WATERS am 21.10. schriftlich mit der Bitte, das Boot weiter südlich, als der Ausgangspunkt Lavrion, auf ihrem Stürzpunkt Paros zeitgerecht am 29.10.. zu übergeben.
Auch anfallende Mehrkosten zu tragen hatte ich angeboten.
Dies wurde, warum auch immer schriftlich abgelehnt. Obwohl diese Charterfirma von/bis Paros dauerhaft Verchartern auf ihrer Website anbietet.
Es wurde mir mitgeteilt, dass es in der Verantwortung des Skippers liegt, das Boot unbedingt am 29.10. in Lavrion zu retournieren.
Das Boot war schon zu diesem Zeitpunkt nach meiner Charterperiode nicht verbucht (und war es auch eine Woche danach noch immer nicht)
Zahlreiche andere Segler haben dies anstandslos mit anderen Charterfirmen so gemacht. Auch wurden Skipper aus Athen entsandt, um die Boote, später wenn sich die Wetterlage stabilisiert hat wieder zurück nach Lavrion bzw. Athen in den Norden zu holen
So war ich gezwungen, solange der Wind unter 6 Bft. blieb meinen Weg nach Norden weiter zu segeln.
Bis ich am Sonntag, 24.10. durch den Starkwind aus Nord im Hafen von Loutra/Kythnos nur 27 Seemeilen vom Ziel entfernt sozusagen gefangen war.
Wetterbericht stündlich gecheckt. Es wurden 6-7-8 Bft. mit Boen über 40 Knt. vorhergesagt… und so kam es dann 5 Tage lang. Über die Wellenhöhe reden wir gar nicht…
Ich versuchte eine Lösung zu finden.
Eine Möglichkeit, um weder mich und meine Crew, noch das Boot in irgend einer Weise unnütz (und vertraglich VOLL VERANTWORTLICH) vor Gefahr und Schaden zu bewahren.
Mehrere Segelboote flüchteten in den kleinen Hafen von Loutra/Kythnos mit teilweise zerfetzten Segeln und sogar ein Mastbruch war zu beklagen.
Also habe ich den sicheren Hafen knapp 1 Woche lang nicht verlassen (dürfen… und wollen)
Auch in Kythnos wurden andere Charterboote von anderen Charterfirmen KOSTENLOS einfach zurückgelassen, die Crew erreichte Lavrion mit der Fähre und die Boote wurden in den nächsten Tagen von einheimischen Skippern rücküberstellt, so wurde mir von den Seglern berichtet.
Auch meine Kontaktaufnahme zu Marenauta, welche eine Urgenz und Bitte um Kulanz von SAIL IN GREEK WATERS mir als Kunden gegenüber versuchte, blieb erfolglos.
€ 350,— bezahlte ich zusätzlich zu € 3.400,— Chartergebühr für 3 Tage Verlängerung, die ich zur Rückkehr bei ruhiger See brauchte.
Unsere Rückflugtickets sind verfallen.
Insgesamt sind mir durch das Verhalten der Charterfirma "SAIL IN GREEK WATERS" und deren fehlender Kundenorientierung mehr als € 1.100,-- an zusätzlichen Kosten entstanden.
Der Stützpunktleiter der benachbarten Charterfirma in Lavrion warnte mich "von Seemann zu Seemann" beim CheckOut genau aufzupassen. Denn laut Aussagen mehrerer Segler vor mir, wurde und wird von der Charterfirma "Sail in Greek Waters" ständig versucht, alte bereits mehrmals einforderte und auch bezahlte Schäden am Boot immer und immer wieder dem aktuellen Kunden in Rechnung zu stellen, um die Kaution einbehalten zu können...
"Marenauta" TOP - Charterfirma "Sail in Greek Waters" FLOP
Listopada 2021, Lavrio sa Bavaria 40 Cruiser
Charter kompanija je dala odgovor na ovu recenziju
16.11.2021
We appreciate your review, which we translated by Google, as we do not speak German. We hope we have understood your review efficiently, so we respond to the best of our understanding:
1.Regarding the technical issues in Serifos island, once you reported them, we immediately called the local electrician, who fixed all issues, and you expressed your appreciation for our prompt response. We have kept all the messages, with you and the electrician, confirming that damages were fixed the next day of your report. Hence, you stayed in Serifos for three days because of your decision, not at all of our alleged delay to fix any technical issues.
2.We never claimed that any technical issues were caused due to your lack of experience. But, the guideline of battery constructors is that indeed, the batteries should be charged at minimum 4 hours a day in order to preserve voltage. It is strange that you are surprised by this, since you have informed us that you have your own sailing yacht at home and you also have extensive sailing experience. Please note also that although the yacht is equipped with solar panels, these do not support effectively in cloudy days, like the ones that you were sailing.
3. Regarding your request for yacht re-delivery in Paros island, indeed you suggested the re-delivery the yacht in Paros island, some 65-70 miles away from the agreed re-delivery port of Lavrion. Unfortunately, we could not satisfy your request, because the re-delivery of a yacht requires not only the staff for the transfer, but also an organized base on the island (i.e. on Paros island). As the base on Paros did not operate at the end of the season, we could not offer this service. Please note that we had never promised to deliver to you any services in Paros island, so, I believe that it is not fair to blame us for not being able to satisfy your request.
4. As you correctly describe in your review, nearly one week before the end of your trip you decided to go to Kythnos island; then the winds increased, and you could not safely sail away from that island. However, please note that the forecast, at the day of your trip (Sunday, 24 October), predicted very strong winds for the whole of the following week. Hence, you knew, when you were sailing to Kythnos, that most probably that choice of yours would create problems in the following days. There were alternative options, such as sailing to the Saronic Gulf, where the winds are considerably calmer than the Cyclades islands. There were not many more miles for that destination, nor harder sailing conditions. People who sail regularly in Greece choose to sail toward the Saronic in order to avoid the rough weather conditions in the Cyclades, caused by the strong northern winds. However, you chose to sail to Kythnos island, despite the heavy forecast. As a consequence of your decision, you requested to stay on the yacht in Kythnos island for 3 more days.
Your request has been to stay in our yacht for those 3 days for free. We are sorry, but we cannot offer our yachts for free.
According to the terms of the contract, each day in excess of the initial agreement is charged at 150% of the agreed fee. We charged only 80% of the agreed fee, as a gesture of good will. But we must make clear that for any yacht charter the corresponding fee must be paid. Seriously, have you ever stayed in a hotel without paying for fee?It is hard to understand your request on this matter.
5. Finally, we cannot accept the "hear-say" stories that you allegedly heard in the port from other sailors, about fictional charges made by our company. We are sorry, but it seems that you try to blame us with unsubstantiated arguments, in order to enhance your accusations, due to the charge of 350 EUR, after keeping the yacht for 3 more days. This is quite disappointing for a so-called sailor.
The lesson learnt to us by our experience with you, is that definitely we must inform our clients more persistently of upcoming weather difficulties. Once the weather conditions deteriorate, it becomes really hard to navigate the sailing yachts so the best advice is to avoid the Cyclades islands when strong, north winds prevail. People find it hard to sail under these conditions and then the disappointment comes. I am sorry that this happened in your case but we would expect a more fair response from your end.
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
M
Mattias
Sporades
Nice area, easy to sail.
Srpnja 2021, Volos sa Jeanneau Sun Odyssey 42i
M
Marco
Schönes Boot obwohl schon etwas abgerockt
Das Schiff ist sehr schön aber die Innenausstattung schon etwas in die Jahre gekommen. Für etwas beleibtete Menschen sind die Kajütentüren etwas schmal. Sonst alles gut
Listopada 2019, Lavrio sa Jeanneau Sun Odyssey 49i
M
Mario
Excellent location saronic gulf!!!
The boat was good, and the atention of the owner excellent
but we had problems, the dinghy motor did work and had to be changed, the batteries we not charged and we had to fix that twice, the boat did not have inverter for 220 V and we had to ask for one
we expected that in a boat of that cost, everything would be perfect