Testimonianze | Marenauta

Many low facilities in this yacht: handy toilet pump, not friendly operating of sail's lines, no floating lines, refrigirator not comfortable, turtule not adjusred

Settembre 2022, Gocek, Turchia con un Bavaria Cruiser 41 - 3 cab.

La Società di Charter ha risposto a questa recensione 03.10.2022

The inventory of the yacht is given before the booking. It is not true that there isn’t floating lines, there is floating lines in the boat which is our standard. The sail lines and refrigerator are standard of Bavaria and in very good condition. Manuel toilet is written in the inventory of the yacht, so they should know about it before the charter starts. All navigation tools and equipment in the yacht exists in the boat including Auto Pilot. This boat is just 1 year old and in very good condition. The client has lost one fender and requested us to make favor and didn’t want to pay for it. So we made a favor and didn’t charge any money. Furthermore, after they left the yacht, we realized that they blew up the dinghy and hid it in the bow and didn’t tell to us.

Best regards.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

Tina

Excellent customer service

We highly recommend Marenauta to deal with. Customer service is going an extra mile to assist with any issue. We have faced some bank transfer challenges on our side which Marenauta assisted and communicated super professionally to help us and deal in time. The boat was amazing, neat, comfortable and up to expected standard. An amazing holiday with friends and family, looking forward to the nest one😊

Luglio 2022, Jezera con un Bavaria Bavaria 50 Cruiser

Peter

Bavaria 40 charter

Over all very happy. Had a great time. Lack of communication from charter a problem. They were a few hours late getting boat ready and fridge didn't really work but all the important things (anchor winch motor etc) in good order. Young guys who were working there were great and we would all do it again maybe next year. Peter

Settembre 2022, Kefalonia con un Bavaria Cruiser 40

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